At Avelorienne, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our online store.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:
Name
Billing and shipping address
Email address
Phone number, if provided
Payment and transaction information
Order details
Device and browser information
IP address
Information you provide when contacting customer support
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your personal information to:
Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and shipping updates
Respond to customer service requests
Process returns, exchanges, and refunds
Improve our website, products, and services
Detect and prevent fraudulent or unauthorized activity
Comply with applicable legal obligations
Send marketing communications where permitted and where you have provided appropriate consent
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Avelorienne does not necessarily directly store your complete payment card information. Payment information may be securely processed by the applicable payment provider according to its own privacy and security policies.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide essential website functions, remember preferences, understand how visitors use our website, and improve the shopping experience.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
5. Third-Party Services
We may work with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, website service providers, analytics services, and marketing platforms.
These providers may process information only as necessary to perform the services they provide to us and may be subject to their own privacy policies.
6. Information Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where applicable
Object to certain types of processing
Request information about how your data is used
To make a privacy-related request, please contact us at:
wenyi68986@outlook.com
We may need to verify your identity before processing certain requests.
8. Children's Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how we handle personal information, please contact:
Avelorienne
Email: wenyi68986@outlook.com